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Install your eSIM

About three minutes, on Wi-Fi, before you travel. Pick your phone.

Before you start

  • Settings → General → About. If EID is listed, your iPhone supports eSIM.
  • The iPhone must be carrier-unlocked.
  • Do this on Wi-Fi, at home, before you fly.

Where the menu is

Every iPhone
Settings → Mobile Service (or Cellular) → Add eSIM → “Use QR Code”

Installing

  1. 1 Open Settings → Mobile Service → Add eSIM.
  2. 2 Scan the QR code from your order, or tap Enter Details Manually if the code is on this screen.
  3. 3 Confirm when iOS offers to add the plan.
  4. 4 Label the lines when asked — Travel data for the new one, Primary for your own number.
  5. 5 Choose your own number for calls and messages, and the new line for mobile data.
  6. 6 Turn Data Roaming on for the travel line, and off for your home line.

Before you start

  • Dial *#06#. If an EID appears, your phone has eSIM hardware.
  • The phone must be carrier-unlocked.
  • Do this on Wi-Fi, at home, before you fly.

Where the menu is

Google Pixel
Settings → Network & internet → SIMs → Add SIM → “Download a SIM instead?”
Samsung Galaxy
Settings → Connections → SIM manager → Add eSIM → “Scan QR code from service provider”
Motorola
Settings → Network & internet → SIMs → Add more → “Use a different SIM”
Xiaomi
Settings → SIM cards & mobile networks → Add eSIM
Oppo / OnePlus
Settings → Mobile network → Add eSIM

Not listed? Search the Settings app for eSIM or SIM manager — faster than hunting through menus.

Installing

  1. 1 Open the menu for your brand above and choose to add an eSIM.
  2. 2 Scan the QR code from your order. If the code is on the screen you are holding, tap Enter manually and paste the activation details instead.
  3. 3 Confirm when the phone offers to download the plan.
  4. 4 Name the line something you will recognise — Travel data, or the country. Not “SIM 2”.
  5. 5 Set mobile data to the new line, and leave calls and texts on your own number.
  6. 6 Turn roaming on for the eSIM and off for your home line. This is the step that prevents a roaming bill.

When you land

Still stuck? Talk to support — a person reads it.